Health Assistance
This service provides 24 hour access to experienced medical personnel to answer a variety of medical questions.
Psychological Assistance
This service provides 24 hour confidential telephone access to mental health specialists for individual members facing emotional or life problems.
Convalescence Assistance
This service provides assistance for those recovering from accidents, surgery or serious illness at home. This is done through a needs analysis, by answering questions, locating expert services and overseeing the coordination of services required.
Domestic Assistance
This telephone service provides assistance with questions pertaining to life difficulties and day-to-day situations (eg. finding local financial planners, building inspectors, therapy groups, retirement homes, etc.) After analyzing the request, the assistance personnel will conduct the research and locate the information sought, answer questions and help you access the required services.
Child Care
This service provides specific educational materials and assistance, by telephone, in researching daycares and home daycare services, home care, nursing, vacation camps, etc.
Elder Care
This service provides specific educational materials and assistance, by telephone, in researching retirement homes, home care, psychological support, etc.
Concierge Services
Telephone assistance is available to make arrangements for your travel (flight, hotel, car rental, etc.), entertainment (restaurants, golf, sports, theatre, attractions, tours, etc.), business support (translation, equipement facilities, etc.), and shopping (floral or gift baskets, gift research and purchase, occasion reminder, etc.), amongst others.